From payment confirmation to final delivery, the entire process usually takes 30-60 days. The specific time depends on the following factors:
1. Vehicle inspection and preparation time (3-5 days)
2. Document processing time (5-7 days)
3. Logistics transportation time (20-45 days for sea freight, 7-15 days for air freight)
4. Customs clearance time (5-15 days, depending on the destination country)
We will do our best to speed up the process and update you in a timely manner.

You can track your order progress through the following methods:
1. Use the order number query function on this page
2. Log in to your account and view detailed progress in "My Orders"
3. Contact your dedicated account manager for real-time updates
4. Follow the emails and SMS notifications we send
We will push progress updates to you at each important node.

If you find that the vehicle is damaged during transportation, please follow these steps:
1. Take photos to record all damage
2. Do not sign the delivery confirmation form
3. Immediately contact our customer service team
4. At the same time, contact the insurance company to file a claim
We will provide solutions such as repair, compensation, or vehicle replacement according to the insurance terms and actual situation. It is recommended that you carefully inspect the vehicle when you receive it.